Brad Rooke, CPP is the Senior Customer Advocacy Marketing Manager for Igloo Software. Brad’s passion for customers and the stories they tell has allowed him to produce amazing content highlighting those stories, including webinars, thought leadership, and Igloo’s ICE Tour and Inspire Events. Prior to his role in customer advocacy, Brad served as a Customer Success Solutions Consultant, working together with customers across many verticals to strategize on digital transformation initiatives and spotlight their digital workplaces within their organizations. Whether it’s collaborating on a presentation or working closely with a customer on their digital workplace, customer interactions and the relationships they form are the secret sauce that make Brad’s day.
Brad’s background lies in Corporate Security, where he worked as an Incident Management Solutions Engineer and prior to that, as a frontline Security Manager in the gaming industry. Brad achieved his Certified Protection Professional (CPP) designation in 2013. Brad resides in Ontario, Canada.