I am a highly skilled and engaging leader with over 8 years of experience in the technology space and an obsession with customer satisfaction and empowerment.

I have recently embarked on a mission to understand customer needs and market requirements to help define the strategic direction with customers and product leaders. With a strong background in sales and customer success I have built a connection between the revenue, product, and marketing teams that fosters communication and understanding with a mission to better serve customer needs by identifying market trends for product development, communication, and go-to-market strategy that leads to higher acquisition.

Developing transparent, supportive, and communicative relationships with customers generates more value for customers in the form of product updates, messaging, roadmap insights, feedback, and customer stories that in turn impact the core value of our products with real needs and trends identified by market requirements rather then assumptions.

In my current and previous roles, I have worked closely with the executive leadership team, directors, team leads, and hiring managers in all departments to design strategic programs and deliver world class customer experiences for SaaS companies. I’ve been successful hiring and leading teams focused on growth, retention, and customer relationship development.

Creating Value with Video Kaltura’s mission is to power any video experience. A recognized leader in the OTT TV (Over the Top TV), OVP (Online Video Platform), EdVP (Education Video Platform) and EVP (Enterprise Video Platform) markets, Kaltura has emerged as the fastest growing video platform, and as the one with the widest use-case and appeal. Kaltura is deployed globally in thousands of enterprises, media companies, service providers and educational institutions and engages hundreds of millions of viewers at home, in work, and at school. The company is committed to its core values of openness, flexibility, and collaboration, and is the initiator and backer of the world's leading open-source video-management project, which is home to more than 100,000 community members.