Tiffany leads the firm’s knowledge management (KM) and records/office services functions while chairing the firm’s internal Technology Innovation group. With over 25 years of experience in KM and research, she oversees the firm’s investigative, business, and legal research as well as evaluates and implements KM tools and processes. Tiffany is deeply involved in the advancement of technology innovation within the firm, focusing on integrating cutting-edge solutions and exploring the potential of Generative AI to enhance legal and administrative workflows. She trains attorneys and staff on efficient research strategies, conducts contract negotiations, budgeting and supervising, and advances the performance of various legal and administrative departments by establishing and implementing valuable workflow solutions. As a member of the Firm’s Technology Committee, she plays a key role in shaping the firm’s technological direction. In addition to working in the legal field, Tiffany was an information specialist with McKinsey & Company, a leading management consultant firm, where she further honed her expertise in information management and research.
Case Study
Thursday, March 27
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Integrating AI into knowledge management can streamline the retrieval and organization of essential information, enhancing overall efficiency. However, it’s crucial to communicate that while AI accelerates processes, human oversight is necessary to ensure data accuracy and reliability.
In this presentation, you will learn: