Join us on a non-technical user-centered journey through the practical application and impact of generative AI inside Mayo Clinic. Gianna will walk the audience through recent projects designed to apply genAI technologies to established internal search tools, demonstrating the potential for these innovations to reshape the way employees access information in their day-to-day work.
Key findings underscore the importance of trust, transparency, and contextual relevance in genAI implementations. While AI technology offers immense potential to transform enterprise search and decision-making tools, careful consideration of user needs, expectations, and the nuances of human-AI interaction is crucial for successful adoption.
In this presentation, you will learn:
- Best practices informed by testing and research on how employees react to and use genAI-enabled search tools.
- Strategies to ensure ethical and responsible genAI integration into your enterprise.
- Ways to improve the user experience of genAI-enabled search solutions.
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